Responsible Gaming
Gaming Should Be Entertainment
At Burnham Carnival, we believe that betting and casino gaming should be enjoyable entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. When you bet with William Hill through our site, please only wager money you can afford to lose.
Responsible gaming is a shared commitment between our affiliate partners, operators, and players. We encourage all visitors to gamble responsibly and within their means.
Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in gambling activities. William Hill and all licensed UK operators are legally required to verify your age before accepting bets.
If you are under 18, gambling is not permitted. If you are aware of anyone underage gambling, please report it to the relevant authorities or the operator immediately.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing losses: Trying to win back money you've lost by gambling more
- Hiding gambling: Keeping your gambling secret from family or friends
- Loss of control: Unable to stick to betting limits you've set
- Neglecting responsibilities: Gambling instead of work, study, or family commitments
- Borrowing to gamble: Using credit cards, loans, or borrowed money to fund gambling
- Mood changes: Feeling anxious, irritable, or depressed when not gambling
- Escalating stakes: Needing to bet larger amounts to get the same excitement
- Failed attempts to stop: Repeatedly trying and failing to reduce or quit gambling
- Relationship problems: Gambling is causing conflict with loved ones
- Financial difficulties: Gambling is affecting your finances or ability to pay bills
If you recognise any of these signs in yourself or someone else, support is available.
Self-Help Tools & Controls
William Hill and other UK operators offer responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you're willing to deposit in a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the amount you're willing to lose over a set period
- Stake Limits: Control the maximum bet size on individual wagers
- Time Reminders: Receive notifications about how long you've been gambling
- Reality Checks: Pop-up messages to remind you to take breaks and assess your play
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling for a period of your choice
These tools are available through your William Hill account settings. Use them to help maintain responsible gambling habits.
Support Organisations
If you're struggling with gambling, confidential support is available from:
United Kingdom
- GamCare – Free, confidential support and counselling
www.gamcare.org.uk
Phone: 0808 8020 133 (free, 24/7) - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk
Self-exclude from all licensed UK online operators - Gamblers Anonymous – Support meetings and peer assistance
Phone: 020 7384 3040
International Support
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
1-800-GAMBLER (1-800-426-2537) - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Telefonberatung: 0800 137 27 00
All these organisations offer confidential, free support. There is no shame in seeking help.
Take Action Today
If you believe you have a gambling problem, or if someone you know does, please reach out for help. Support is confidential, free, and available 24/7 in the UK through GamCare.
Your wellbeing matters. If you need help, please contact:
Remember: gambling should be fun. If it's no longer fun, it's time to seek support.